Terms of service
Last updated: January, 2026
Welcome to Willow Beauty. By accessing or using our website (www.willowbeauty.co) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
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1. General Conditions
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
You may not use our products or website for any unlawful or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.
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2. Product Information
Willow Beauty creates small-batch cosmetic products. We make every effort to accurately display colors, textures, and product details. However, we cannot guarantee that your device’s screen accurately represents product appearance.
All ingredients are listed on the product page. Please review them before purchase, especially if you have allergies or sensitivities.
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3. Order Accuracy & Fulfillment
We reserve the right to limit or cancel orders that appear to be placed by dealers, resellers, or distributors.
We may cancel or adjust an order if incorrect pricing, descriptions, or stock issues occur. If this happens, we will notify you using the email or phone number provided at checkout.
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4. Pricing & Availability
Prices for our products are subject to change without notice.
We are not liable for any modification, price change, suspension, or discontinuation of a product.
All products are subject to limited quantities. Once a product sells out, it may not return.
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5. Returns & Refunds
Due to the nature of our cosmetic products, all sales are final.
We do not accept returns or exchanges for opened or delivered items.
In the rare case that an item arrives damaged, incorrect, or defective, please refer to our Return & Refund Policy for assistance.
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6. Shipping
By placing an order, you agree to provide accurate shipping information.
We are not responsible for delayed, lost, or stolen packages once they are marked as delivered by the carrier.
For full details, see our Shipping Policy.
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7. Accuracy of Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store.
We reserve the right to refuse any order placed.
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8. Prohibited Uses
You are prohibited from using the site or its content to:
• violate any laws
• infringe upon intellectual property
• harass, abuse, or harm others
• submit false information
• transmit viruses or malicious code
• collect personal information without consent
• spam, phish, or scrape data
We reserve the right to terminate your use of the site for violating any prohibited actions.
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9. Intellectual Property
All content on this website, including text, logos, product images, graphics, and design elements, is the property of Willow Beauty and is protected by copyright laws. Unauthorized use is strictly prohibited.
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10. Third-Party Links
Certain content, products, and services may include links to third-party websites. We are not responsible for the content, accuracy, or policies of these external sites.
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11. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy.
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12. Limitation of Liability
Willow Beauty is not liable for any damages, injuries, or losses resulting from:
• misuse of products
• allergic reactions
• website errors or interruptions
• third-party shipping delays
• inaccurate or incomplete user information
In no case shall Willow Beauty be liable for any indirect, incidental, consequential, or punitive damages.
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13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted here with a revised “Last Updated” date. Your continued use of the site constitutes acceptance of any changes.
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14. Contact Information
For questions about these Terms, please contact us:
📩 willowbeautycompany@gmail.com